Numa

Businesses use Numa
like a virtual receptionist

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Software that works with any phone system

Numa answers calls when you cannot

Always answers the phone

Numa answers whenever you can’t get to the phone. Missed calls are captured and customer calls rescued.

Switch to texting

Many customers simply hang-up when no one answers. Rescue as much as 40% of customer hang-ups by offerings customers texting.

Easy voice messages

Voicemail messages are automatically transcribed and made available for playback. Access your voicemail from anywhere.
Customer called, requested text and hung-up
Thanks for calling Oaktown Hardware Store! Sorry we missed your call. How can we help?

Busy Signal Elimination

Never miss a customer due to busy signals. Numa will automatically handle callers while you’re on the line.

Customized Greetings

Quickly update your voice greetings from your mobile device.  Greet customers and help drive new business.

After Hours

Handle after-hours calls differently. Makes it easy to jump on potential business when you are back at work.
“If we miss a phone call or it is really busy, we can still engage that customer in a productive way.”
- Ray Pugsly, Owner, Potomac River Running  

Texting means business...

Numa's messaging is the easiest way to reach customers

Automatic answers with AI

Handles around 40% of customer questions automatically and immediately. Saves you time and keeps customers coming.

Numa does on the job training

Numa gets smarter over time. As you handle more customers, Numa may learn topics automatically and help respond for you.

Your business, your assistant

Numa only answers customers with messages customized for your business. Not comfortable with auto-pilot, have Numa suggest helpful answers.
Hi, I was wondering if you're still open today?
Thanks for calling Oaktown Hardware Store!
Yes! Our extended holiday hours are 10 AM-9 PM. We'll be closed on the 24th and 25th.

Enhanced Messaging

Supports texting with images and documents. Connect to Facebook Messenger, Instagram, and Google.

Shortcuts

Keep common messages and answers to customers at-hand to quickly send without having to type it all over again.

Your Phone Number

Works with your existing landline number.  Integrating with your phone system is easy and doesn’t require a tech expert.
Numa has absolutely improved our customer experience. Customers find it really easy to use and like that they get fast responses.
- Courtney Brough, Marketing Manager, Waterman’s Surfside Grill

No training wheels needed

Super simple and easy—your team can start immediately

Team Inbox

A fast inbox that makes it easy to keep on top of customers. Add your own staff; scales from one location to hundreds.

Assignments

Assign customers and conversations to staff to make sure customers are being handled.

Notes & Mentions

Leave notes to other team members, notifying and reminding them to follow-up with a customer.

Available Anywhere

Access your business' messages from Numa's web, iOS, and Android applications.
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Want to catch the customers you're missing?

Learn how Numa can increase sales for you business.