How hard is it to set up Numa?
Numa takes just a few minutes to set up. To start using Numa with your phone, all you need to be able to do is configure call-forwarding with your existing phone provider. Your phone provider typically has instructions to do so, although the Numa team can help for many popular phone systems. Our team is around to help you if you run into any problems.
How does this interact with my current phone system?
You keep your current phone system and phones. Numa works alongside whatever system you have. You simply set up call forwarding however you'd like (e.g. when the line is busy, when the call is not answered, etc) with your current phone provider (we can help if you get stuck). After that, all of your voicemails (transcribed!) and text messages will appear in your Numa Inbox.
Can I customize Numa for my business?
Absolutely. With Numa, you control the greetings, the responses, and even the logo you use when you want to send a customer your contact card (to add to their addressbook) or request an online review.
Is Numa really free?
Our customers are primarily local main street businesses who are disproportionately affected by the COVID-19 outbreak and response. During this challenging time, we want to help however we can. Therefore, we have decide to make Numa completely free for the first two months for new customers--we don't even ask for billing information. After that period, we'll ask for billing information and resume our regular flat-rate pricing. We love our existing customers as well and so they will also see a one-month credit on their next invoice. There is no contract and you can quit at any time.