Answer Better Blog

thoughts and perspectives about how innovation in telephony is changing everyday business
Recent Posts

How Receptionists Should Answer the Phone: Scripts, Skills and Tools for Success

Looking to make a strong first impression on the phone? Here are the receptionist phone scripts, skills and tools to make every interaction count.

How to Cut Operational Costs With Virtual Receptionist Software

Is your office staff struggling to manage incoming calls? Learn how you can cut operational costs and boost productivity by leveraging virtual receptionist software.

The Best Receptionist Software and Equipment to Boost Efficiency

The right software and equipment can skyrocket output and efficiency for your receptionist staff. Here are the best tools for the modern receptionist.

What Is Call Diversion? How to Redirect Your Incoming Calls

Staffing your small business to catch every incoming call is unrealistic. Instead, set up call diversion.

Automate Your Medical Office With a Physician Answering Service

Struggling to manage incoming calls to your medical practice? Physician answering services can help you manage peak call times and free receptionists to focus on serving patients.

6 Ways HVAC Answering Services Can Slash Your Resource Costs

Struggling to manage ebbs and flows in customer calls? Discover actionable ways to use HVAC answering services to cut costs and generate more business.

Never Lose Another Customer With Call Overflow Solutions

Struggling to keep up with inbound calls? These 5 call overflow solutions will support your staff and prepare your business for unexpected rises in calls.

5 Virtual Salon Receptionist Solutions You Never Knew You Needed

Are you losing clients because you can’t pick up the phone? These five virtual salon receptionist solutions will help you serve more clients.

Answering Service Pricing Guide: How to Calculate Your True Cost

How much do answering services cost? This guide to pricing and features will help you cut through the noise to discover the best solution for your business.