Answer Better Blog
thoughts and perspectives about how innovation in telephony is changing everyday business
How Receptionists Should Answer the Phone: Scripts, Skills and Tools for Success
Looking to make a strong first impression on the phone? Here are the receptionist phone scripts, skills and tools to make every interaction count.
How to Cut Operational Costs With Virtual Receptionist Software
Is your office staff struggling to manage incoming calls? Learn how you can cut operational costs and boost productivity by leveraging virtual receptionist software.
The Best Receptionist Software and Equipment to Boost Efficiency
The right software and equipment can skyrocket output and efficiency for your receptionist staff. Here are the best tools for the modern receptionist.
What Is Call Diversion? How to Redirect Your Incoming Calls
Staffing your small business to catch every incoming call is unrealistic. Instead, set up call diversion.
Automate Your Medical Office With a Physician Answering Service
Struggling to manage incoming calls to your medical practice? Physician answering services can help you manage peak call times and free receptionists to focus on serving patients.
6 Ways HVAC Answering Services Can Slash Your Resource Costs
Struggling to manage ebbs and flows in customer calls? Discover actionable ways to use HVAC answering services to cut costs and generate more business.
Never Lose Another Customer With Call Overflow Solutions
Struggling to keep up with inbound calls? These 5 call overflow solutions will support your staff and prepare your business for unexpected rises in calls.
5 Virtual Salon Receptionist Solutions You Never Knew You Needed
Are you losing clients because you can’t pick up the phone? These five virtual salon receptionist solutions will help you serve more clients.